06 abril 2015

CODIGOS DE FALLA BIZHUB 362

CodeDescriptionRemedy
C0001LCT Communication Failure
- Due to a software malfunction, etc., the time on the watchdog timer has run out and a reset is performed.
C0202Tray 1 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0204Tray 2 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0206Tray 3 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0208Tray 4 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0209LCT Elevator Motor Failure
- The Elevator Motor Pulse Sensor (PC10-LCT) cannot detect both edges of H/L even after the set period of time has elapsed while the Elevator Motor (M5-LCT) is turning backward/forward (raise/lower).
C0211Bypass Lifting Motion Failure
- The Bypass Lift Sensor (PC29) is not blocked or unblocked even after the set period of time has elapsed after the Bypass Pick-Up Solenoid (SL3) is energized after the manual feed paper take-up operation has begun.
1 Check the SL3 connector for proper connection and correct as necessary. 2 Check cam position.. 3 PC29 I/O check PWB-A. 4 SL3 operation check. 5 Change PWB-A.
C0212LCT Ejection Failure
- See PC-407 sevice manual
C0213LCT Shift Gate Malfunction
- See PC-407 sevice manual
C0214LCT Shifting Failure
- See PC-407 sevice manual
C0215LCT Shift Motor Malfunction
- See PC-407 sevice manual
C0701Manual Paper Size Detection Adjustment Failure
- The control value of the Manual Paper Size Detection Unit does not fall within the specified range when an adjustment is made of manual paper size detection.
1 Check the VR1 connector for proper connection and correct as necessary. 2 Readjust the VR1. 3 Replace VR1. 4 Change PWB-A.
C1080Exit Option Communication Failure
- The connection status of a finishing option is changed after the copier has been turned on.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the PWB-A FN and the PWB-A for proper connection, and correct as necessary. 3 Change PWB-A FN. 4 Change PWB-A.
C1183Elevator Motor Ascent/Descent Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C1190Aligning Plate 1 Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C1191Aligning Plate 2 Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C11A0Paper-Lifter Drive Failure
C11A1Exit Roller Pressure/Retraction Failure
- See FS-530/ PU-501/ OT-602 service manual.
C11A2Saddle Exit Roller Pressure/ Retraction Failure
-See SD-507 service manual.
C11A3Shutter Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11A4Saddle Exit Motor Failure
- See SD-507 service manual.
C11A5Saddle In & Out Guide Motor Failure
- - See SD-507 service manual.
C11A6Saddle Layable Guide Motor Drive Failure
- See SD-507 service manual.
C11B0Staple Unit CD Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11B2Staple Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11B5Saddle Staple 1 Drive Failure
- See SD-507 service manual.
C11B6Saddle Staple 2 Drive Failure
- See SD-507 service manual.
C11C0Punch Cam Motor Unit Failure
- See FS-530/PU-501/OT-602 service manual.
C11D0Crease Motor Drive Failure
- See SD-507 service manual.
C2211IU Motor Failure
- The IU Motor Lock signal remains set to H for a set period of time while the IU Motor is turning.
- The IU Motor Lock signal remains set to L for a set period of time while the IU Motor remains stopped.
1 Check the M2 connector for proper connection and correct as necessary. 2 Check the M2 for proper drive coupling, and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M2 operation check PWB-A PJ28A-11 (REM) M-4 5 Change PWB-A. 6 Change PU1.
C2351Toner Suction Fan Motor Failure
- The Toner Suction Fan Motor Lock signal remains set to H for a set period of time while the Toner Suction Fan Motor is turning.
- The Toner Suction Fan Motor Lock signal remains set to L for a set period of time while the Toner Suction Fan Motor remains stopped.
1 Check the M11 connector for proper connection and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M11 operation check PWB-A PJ5A-13 (REM) D-14 5 Change PWB-A. 6 Change PU1.
C2431IU Fuse Blowing Failure
- The fuse is not blown even after the lapse of a predetermined period of time.
1 Check the UN2 connector for proper connection and correct as necessary. 2 Remove the Developing Unit from the IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.
C2557ATDC Sensor Failure
- The scanning value of the ATDC Sensor is less than 7 % while the IU Motor is turning.
- The scanning value of the ATDC Sensor is more than 19 % while the IU Motor is turning.
1 Check the UN2 connector for proper connection and correct as necessary. 2 Remove the Developing Unit from the IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.
C255CATDC Adjustment Failure
- The adjustment of the ATDC control voltage could not be completed in the set period of time when function F8 is run.
- The ATDC control voltage was not within the range of 5.39 V to 8.15 V when function F8 is run.
1 Check the UN2 connector for proper connection and correct as necessary. 2 Remove the Developing Unit from the IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.
C2654EEPROM Failure
- An EEPROM where no initial data is written is detected
1 Disconnect and then connect the power cord. Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the EEPROM on the Mechanical Control Board for proper connection, and correct as necessary. 3 Change PWB-A. 4 Change EEPROM.
C2702Abnormal Image Transfer Voltage
- The image transfer voltage exceeds 100 V for the set period of time while the IU Motor remains stopped.
1 Check the installation of the Transfer Roller. 2 Change HV1
C3451Fusing Warm-Up Failure (Main)
- The Fusing Roller Thermistor does not detect the required temperature within 30 sec. after a warmup cycle has begun; therefore, the copier does not complete the warm-up cycle.
- The temperature of the Fusing Rollers does not reach the required level even after the set period of time has elapsed during a warm-up cycle.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3452Fusing Warm-Up Failure (Sub)
- The Fusing Roller Sub Thermistor does not detect the required temperature within 30 sec. after a warm-up cycle has begun; therefore, the copier does not complete the warm-up cycle.
- The temperature of the Fusing Rollers does not reach the required level even after the set period of time has elapsed during a warm-up cycle.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3751High Fuser Temperature Failure (Main)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature above 240 °C when the Main Power Switch is set to ON.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3752High Fuser Temperature Failure (Sub)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature above 240 °C when the Main Power Switch is set to ON.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3851Low Fuser Temperature Failure (Main)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during standby.
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during printing.
1 Check that the H1 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 2 Check that the H2 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3852Low Fuser Temperature Failure (Sub)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during standby.
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during printing.
1 Check that the H1 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 2 Check that the H2 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C4001Main body Communication Failure
Communications with the Mechanical Control Board and the MFBS Board/MFBS2 Board fail.
1 Check the MFBS/MFBS2 connector for proper connection, and correct as necessary. 2 Check the PWB-A connector for proper connection, and correct as necessary. 3 Check the flat cable between MFBS/MFBS2 and PWB-A for proper connection, and correct as necessary. 4 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 5 Change MFBS/MFBS2. 6 Change PWB-A.
C4002HSYNC Detection Failure
- No SOS falling edges are detected within the set period of time after laser emission began while the Polygon Motor is turning.
- No SOS falling edges are detected while VIA remains ON.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the PH and the PWB-A connectors for proper connection, and correct as necessary. 3 Change PH. 4 Change PWB-A.
C4101Polygon Motor Failure
- The Polygon Motor Lock signal could not be detected within the set period of time after the Polygon Motor is energized. (Faulty start detection)
- No First Lock signals are detected during the 1- second period that starts 1 second after a First Lock signal. (Faulty lock signal detection)
- The Polygon Motor Lock signal could not be detected after the set period of time has elapsed while the Polygon Motor is turning. (Out-of-timing lock detection)
- The Polygon Motor Lock signal is set to ON for longer than the set period of time while the Polygon Motor remains stopped. (Abnormal lock detection)
1 Check the PH connector for proper connection, and correct as necessary. 2 Change PH. 3 Change PWB-A.
C4721Main Body G/A Communication Failure
- Communications with the gate array for expansion I/O (the IC mounted on the Mechanical Control Board) fail.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check each control board and the PWB-A for proper connection, and correct as necessary. 3 Change PWB-A.
C5102Main Motor Failure
- The Transport Motor Lock signal remains set to H for a set period of time while the Transport Motor is turning.
1 Check the M1 connector for proper connection, and correct as necessary. 2 Check the M1 for proper drive coupling, and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M1 operation check PWB-A PJ28A-4 (REM) M-4 5 Change PWB-A. 6 Change PU1.
C5351Power Supply Cooling Fan Motor Failure
- The Power Supply Cooling Fan Motor Lock signal remains set to H for a set period of time while the Power Supply Cooling Fan Motor is turning.
- The Power Supply Cooling Fan Motor Lock signal remains set to L for a set period of time while the Power Supply Cooling Fan Motor remains stopped.
1 Check the M4 connectors for proper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M4 operation check PWB-A PJ33A-1 (REM) D-5 4 Change PU1.
C5352Cooling Fan Motor Failure
- The Cooling Fan Motor Lock signal remains set to H for a set period of time while the Cooling Fan Motor is turning.
- The Cooling Fan Motor Lock signal remains set to L for a set period of time while the Cooling Fan Motor remains stopped
1 Check the M5 connectors for proper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M5 operation check. 4 Change PWB-A.
C5353IU Cooling Fan Motor Failure
- The IU Cooling Fan Motor Lock signal remains set to H for a set period of time while the IU Cooling Fan Motor is turning.
- The IU Cooling Fan Motor Lock signal remains set to L for a set period of time while the IU Cooling Fan Motor remains stopped.
1 Check the M6 connectors for proper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M6 operation check. 4 Change PWB-A.
C7001Engine connection error
- The system fails in checking initial engine connection when the Power Switch is turned ON.
- The system succeeded in checking initial connection when the Power Switch was turned ON; then it fails in rechecking initial connection through the execution of a software reset when a communications error occurs during operation.
1 Check the connection between Mechanical Control Board and BCRS Board. 2 Reset the malfunction and turn OFF and ON the Power Switch. 3 Change BCRS. 4 Change PWB-A.
C8301ADF Fan Motor Failure
- See DF-620 service manual.
C9701ADF Document Size Failure Adjustment
- See DF-620 service manual.
CA052MIO Device Failure
- The MIO device does not operate properly
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the BCRS connectors for proper connection, and correct as necessary. 3 Change BCRS.
CC153Flash ROM Failure
- The Flash ROM data was determined to be faulty when the unit was turned on.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 The firmware data is overwritten. 3 Change PWB-A.
CC155Exit Option Flash ROM Failure
- See FS-530/PU-501/OT-602 service manual.
CD004HDD error
- When error occurs during deletion of HDD data.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check theHard Disk connector for proper connection and correct as necessary. 3 Reinstall the Hard Disk. 4 Change Hard Disk. 5 Change MFBS/MFBS2.

TROUBLESHOOTING KYOCERA

CODIGOS DE FALLA KM 1500

CodeDescriptionCauses
C0100Backup memory read/write problem (main board (KP-5060))
• Read and write data does not match.
Defective backup RAM or main board (KP-5060).
C0110Backup memory data problem (main board (KP-5060))
• Data in the specified area of the backup memory does not match the specified values.
Problem with the backup memory data. Defective backup RAM.
C0150Backup memory read/write problem (engine board (KP-5061))
• Read and write data does not match.
Defective backup RAM or engine board (KP-5061).
C0160Backup memory data problem (engine board (KP-5061))
• Data in the specified area of the backup memory does not match the specified values.
Problem with the backup memory data. Defective backup RAM.
C0170Accounting count problem
• When the power is turned on, the total count and the scan count are abnormal both on the main board (KP- 5060) and the engine board (KP-5061).
Defective main board (KP-5060) or engine board (KP-5061).
C0180Machine number mismatch
• When the power is turned on, the machine number does not match between the main board (KP-5060) and the engine board (KP-5061).
Defective main board (KP-5060) or engine board (KP-5061).
C0210Communication problem between the main board (KP-5060) and engine board (KP-5061)
• When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for three seconds.
Poor contact in the connector terminals. Defective main board (KP-5060) or engine board (KP-5061).
C0610Bitmap (DIMM) problem
• There is a problem with the data or address bus of the bitmap DRAM.
Defective main board (KP-5060). DIMM installed incorrectly. Defective DIMM
C0620Memory input interface problem
• Reading-in of an image does not complete within 10 s of the start of image transmission.
Defective main board
C0630DMA problem
• DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time.
Defective main board
C0800Image processing problem
• JAM05 is detected twice.
Defective engine board
C2000Main motor problem
• LOCK ALM signal remains high for 1 s, 1 s after the main motor has turned on.
Poor contact in the main motor connector termi-nals. Defective main motor rotation control circuit. Defective drive transmission sys-tem.
C3100Scanner carriage problem
• The home position is not correct when the power is turned on or copy-ing the document placed on the con-tact glass.
Poor contact of the connector ter-minals. Defective scanner home position sensor. Defective engine board (KP-5061) or scanner board (KP-5063). Defective scanner motor.
C3200Exposure lamp problem
• In indicator check before starting copying, the average value in scanning of the shading plate with the CCD is 128 or more.
Defective scanner board (KP-5063). Defective exposure lamp or inverter board. Incorrect shading position. Poor contact of the connector terminals.
C3300Optical system (AGC) problem
• After AGC, correct input is not obtained at CCD.
Insufficient exposure lamp luminosity. Defective scanner board (KP-5063). Incorrect shading position.
C4000Polygon motor synchronization problem • The polygon motor does not reach the stable speed within 15 s of the START signal turning on.Poor contact in the polygon motor connector terminals. Defective polygon motor. Defective engine board (KP-5061).
C4010Polygon motor steady-state problem • The polygon motor rotation is not stable for 5 s after the polygon motor rotation has been stabilized.Poor contact in the polygon motor connector terminals. Defective polygon motor. Defective engine board (KP-5061).
C4200BD steady-state problem
• The MIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized.
Defective laser diode. Defective polygon motor. Defective main board (KP-5060).
C6000Broken fixing heater wire
• In fixing warm-up, the time to reach 50°C/122 °F exceeds 13.5 s, the time to reach 100°C/212 °F exceeds 10 s, the time to reach the primary stabilization exceeds 10 s or the time to reach the secondary stabilization exceeds 24 s.
Poor contact in the thermistor connector terminals. Thermistor installed incorrectly. Thermal cutout triggered. Heater lamp installed incorrectly. Broken heater lamp wire.
C6020Abnormally high fixing unit thermistor temperature
• The fixing temperature exceeds 230°C/446 °F for 40 ms.
Shorted thermistor. Broken heater control circuit on the power supply board (KP-5059).
C6050Abnormally low fixing unit thermistor temperature
• The fixing temperature remains below 90°C/194°F for 1 s.
Poor contact in the thermistor connector terminals. Broken thermistor wire. Thermistor installed incorrectly. Thermal cutout triggered. Heater lamp installed incorrectly. Broken heater lamp wire.
C6400Zero-crossing signal problem
• The engine board (KP-5061) does not detect the zero-crossing signal for the time specified below. At power-on: 3 s Others: 5 s
Poor contact in the connector terminals. Defective power supply board (KP5059). Defective engine board (KP-5061).
C7800Broken external temperature thermistor
• The input voltage is 0.5 V or less.
Poor contact in the operation board connector terminals. Defective external temperature thermistor.
C7810Short-circuited external temperature thermistor
• The input voltage is 4.5 V or more.
Poor contact in the operation board connector terminals. Defective external temperature thermistor.
C7980Waste toner reservoir overflow probrem (when the total number of copies is less than 100 thousand sheets)
• After E31 is displayed, 1,000 sheets are copied. Or waste toner exceeds 5 g.
Defective waste toner sensor. Defective engine board (KP-5061).
C7990Waste toner reservoir overflow probrem (when the total number of copies is 100 thousand sheets or more)
• After E31 is displayed, 1,000 sheets are copied. Or waste toner exceeds 5 g.
Defective waste toner sensor. Defective engine board (KP-5061).

CODIGOS DE FALLA BIZHUB 130, 131

CodeDescription
D.0.2The remote unit is busy. Try the call again.
D.0.3, D.0.8The remote unit didn’t respond, the call couldn’t be completed or stop was pressed uring dialing. Retry the call. If your machine repeats the message, call the remote fax unit’s operator and verify that unit is operating properly.
D.0.6, D.0.7Either the remote unit didn’t respond, the call somehow didn’t go through or STOP was pressed during dialing. Try the call again.
R.1.1T1 time-out. The calling unit was not a fax machine or the transmitting unit is having difficulties.
R.1.2The two fax machines were incompatible. Your machine sends and receives only ITU-T
Group 3 fax communication, the industry standard since the early 1980s.
R.1.4Someone pressed during fax reception.
R.2.3Poor phone line conditions made fax communication impossible. Enable the one second pause after CED on Memory Switch 20. Also try increasing the echo wait time on Memory Switch 21 if echo is on the line
R.3.1No response to CFR. DCN was received from the transmitter. Poor line conditions made communication impossible. Adjust the echo wait time on Memory Switch 21. Try
increasing the output levels via Memory Switch 11.
R.3.3Too many errors were detected during data reception. The carrier was interrupted. Increase the data error rate on Memory Switch 20.
R.3.4DCN was received after FTT. Communication was not possible at 2400 bps. Poor phone line conditions prevented fax communication. Enable the Eye Quality Check on memory Switch 31 and 32.
R.4.1The machine received too large length data that over your machine’s limit.
R.4.2MPS/EOM/EOP was not received. Either the line disconnected before reception was completed or too many errors were detected by the receiving unit. Adjust the data error rate on Memory Switch 20. It may also be necessary to decrease the receive communication speed via Memory Switch 20.
R.4.4The receiving fax machine has reached its memory capacity.
R.5.1DCN was received instead of RR during ECM communication.
R.5.2Line noise or other problems prevented ECM reception.
R.8.1A compatibility error occurred.
R.8.10Line noise or other problems prevented line probing.
R.8.11The fax machine timed out while waiting for the retrain signal.
T.1.1T1 time-out. The remote fax machine didn’t respond to your machine. This usually occurs during a manual transmission or when an incorrect number was dialed. Call someone at the remote machine.
T.1.4Someone pressed during fax transmission.
T.2.1CFR or FTT was not received from the remote machine. Either the phone line disconnected during fax communication or transmission became impossible due to bad phone line conditions. Try the call again. It may be necessary to increase the output levels on Memory Switch 11. The receive machine may also have closed network or block junk fax enabled.
T.2.2The two fax machines were incompatible. No mailbox at receiver or security transmission is enabled.
T.2.3FTT was received from the remote machine at 2400 bps. Bad phone line conditions made fax communication impossible. Conditions can change rapidly, so try the call later. Turn on the echo protect tone on Memory Switch 10. Also adjust the interval between DCS and TCF on Memory Switch 11. If the problem persists, try increasing the output levels on Memory Switch 11.
T.3.1The page counter in the fax machine detected a document feeder error during transmission. Carefully re-insert the document into the feeder and re-try the call.
T.4.1No response to MPS/EOP/EOM. Poor phone lines caused the receiving unit to disconnect. Adjust the interval between CFR and data on Memory Switch 11. Try increasing the output levels on Memory Switch 11. It may also be necessary to adjust the transmit speed on Memory Switch 10.
T.4.2RTN was received from the remote machine. After transmission began, poor line conditions developed. Try the call again. Attempt the solutions described for the T.4.1 error.
T.4.4Poor line conditions prevented transmission. PIP was received. The transmission was interrupted by the call mode. The receiving unit may be experiencing problems. Try the call again.
T.5.1No response to RR from the remote machine. Line noise or other problems prevented ECM transmission. Increase the ECM response time on Memory Switch 12.
T.5.2No response to CTC. Line noise or other problems prevented ECM transmission. Increase the ECM response time on Memory Switch 12.
T.5.3EOR was received from the remote unit but further transmission was not possible. Adjust Memory Switch 15 for this problem.
T.8.1A compatibility error occurred.
T.8.10Line noise or other problems prevented line probing.
T.8.11The remote fax machine didn’t complete the equalizer training phase.

CODIGOS DE FALLA BIZHUB 360, 420, 500

CodeDescriptionCauses
C-0201Drive
- The upper limit sensor /1 (PS6) does not turn ON within a specified period of time after the paper lift motor /1 (M7) turns ON.PRT: P
Paper lift motor /1 (M7) Upper limit sensor /1 (PS6) Printer control board (PRCB)
C-0202Drive
- The upper limit sensor /2 (PS13) does not turn ON within a specified period of time after the paper lift motor /2 (M8) turns ON.
Paper lift motor /2 (M8) Upper limit sensor /2 (PS13) Printer control board (PRCB)
C-0203Drive
- The upper limit sensor /3 (PS114) does not turn ON within a specified period of time after the paper lift motor /3 (M124) turns ON.r
Paper lift motor /3 (M124) Upper limit sensor /3 (PS114) PC control board (PCCB)
C-0204Drive
- The upper limit sensor /4 (PS123) does not turn ON within a specified period of time after the paper lift motor /4 (M125) turns ON.r
Paper lift motor /4 (M125) Upper limit sensor /4 (PS123) PC control board (PCCB)
C-0205Drive
- The upper limit sensor (PS152) does not turn ON within a specified period of time after the paper lift motor (M151) turns ON.
Paper lift motor (M151) Upper limit sensor (PS152) LU drive board (LTDB)
C-0206Drive
- Paper lift motor (M5) abnormality. Shift motor (M4) abnormality. Shift gate motor (M3) abnormality.
Paper lift motor (M5) Shift motor (M4) Shift gate motor (M3) PC control board (PCCB)
C-0207Drive
- While in the paper feed, there occurs a condition twice in succession in which the lift sensor (PS23) does not turn ON within a specified period of time after the pick-up solenoid /BP (SD1) turns ON. While in the power switch (SW2) ON, there occurs a condition twice in succession in which PS23 does not turn OFF within a specified period of time after SD1 turns ON.
Pick-up solenoid /BP (SD1) Lift sensor (PS23) Feed motor (M9) Printer control board (PRCB)
C-0301Fan abnormality
- Conveyance suction fan (FM5) abnormality.
Conveyance suction fan (FM5) Printer control board (PRCB)
C-1001Communication abnormality
- Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB). While in the stand-by, an FS Ready signal cannot be detected for a specified period of time.
Overall control board (OACB) Printer control board (PRCB)
C-1002FS
- FS communication abnormality. A serial communication is unavailable between the FS control board (FSCB) and the printer control board (PRCB).
FS control board (FSCB) Printer control board (PRCB)
C-1003FS-510
- Flash ROM abnormality. A checksum error of the flash ROM is detected.
FS control board (FSCB)
C-1101FS-511 Shift motor (M8) drive abnormality.
- When starting the home position movement, the shift home sensor (PS10) does not turn ON a specified period of time after M8 turns ON.
- When starting the shift position movement, PS10 does not turn OFF a specified period of time after M8 turns ON.
Shift motor (M8) Shift home sensor (PS10) FS control board (FSCB)
C-1102FS-511:Tray lift motor (M7) drive abnormality.
- While in the main tray up drive, the main tray upper limit sensor (PS19) does not turn ON within a specified period of time after M7 turns ON.
- While in the main tray down drive, the lock signal of M7 is detected.
- While in the M7 ON, the main tray upper limit switch (SW2) or the main tray lower limit switch (SW3) turns ON.
Tray lift motor (M7) Main tray upper limit sensor (PS19) FS control board (FSCB)
C-1103FS-511: Alignment motor (M5) drive abnormality.
- While in the alignment home position search, the alignment home sensor (PS9) does not turn ON within a specified period of time after M5 turns ON.
- While in the alignment operation, PS9 does not turn OFF within a specified period of time after M5 turns ON.
Alignment motor (M5) Alignment home sensor (PS9) FS control board (FSCB)
C-1104FS-511: Paper exit roller release motor (M13) drive abnormality.
- When starting the pressure position drive, the exit roller home sensor (PS13) does not turn ON within a specified period of time after M13 turns ON.
- When starting the separation position drive, PS13 does not turn OFF within a specified period of time after M13 turns ON.
Paper exit roller release motor (M13) Exit roller home sensor (PS13) FS control board (FSCB)
C-1105FS-511: Intermediate conveyance roller release motor (M12) drive abnormality.
- When starting the pressure position drive, the roller release home sensor (PS12) does not turn ON within a specified period of time after M12 turns ON.
- When starting the separation position drive, PS12 does not turn OFF within a specified period of time after M12 turns ON.
Intermediate conveyance roller release motor (M12) Roller release home sensor (PS12) FS control board (FSCB)
C-1106FS-511: Stapler movement motor (M6) drive abnormality.
- While in the home position search, the stapler home sensor (PS14) does not turn ON within a specified period of time after M6 turns ON.
- While in the 1-staple position movement, PS14 does not turn OFF within a specified period of time after M6 turns ON.
Stapler movement motor (M6) Stapler home sensor (PS14) FS control board (FSCB)
C-1107FS-511: Stapler motor /Rr (M16) drive abnormality
- The stapler home sensor /Rr (PS22) does not turn OFF within a specified period of time after M16 turns ON.
- PS22 does not turn ON within a specified period of time after the OFF of PS22 is detected.
- PS22 does not turn ON within a specified period of time after M16 turns ON for reverse rotation.
Stapler motor /Rr (M16) Stapler home sensor /Rr (PS22) FS control board (FSCB)
C-1108FS-511: Stapler motor /Fr (M17) drive abnormality
- The stapler home sensor /Fr (PS25) does not turn OFF within a specified period of time after M17 turns ON.
- PS25 does not turn ON within a specified period of time after the OFF of PS25 is detected.
- PS25 does not turn ON within a specified period of time after M17 turns ON for reverse rotation.
Stapler motor /Fr (M17) Stapler home sensor /Fr (PS25) FS control board (FSCB)
C-1109SD: Saddle stapler motor /Fr drive abnormality.
- When the saddle stapler motor /Fr is ON, it does not get off from the home position within a specified period of time.
- After its getting off from the home position is detected, it does not get to the home position within a specified period of time.
- After the saddle stapler motor /Fr turns ON for reverse rotation, it does not get to the home position within a specified period of time.
Saddle stapler motor /Fr SD control board (SDCB)
C-1110SD: Saddle stapler motor /Rr drive abnormality
- When the saddle stapler motor /Rr turns ON, it does not get off from the home position within a specified period of time.
- After its getting off from the home position is detected, it does not get to the home position within a specified
period of time.
- After the saddle stapler motor /Rr turns ON for reverse rotation, it does not get to the home position within a pecified period of time.
Saddle stapler motor /Rr SD control board (SDCB)
C-1111SD: Paper guide motor (M13) drive abnormality
- When M13 turns ON for protrusion, the paper guide home sensor (PS23) does not turn OFF within a specified period of time.
- When M13 turns ON for evacuation, PS23 does not turn ON within a specified period of time.
Paper guide motor (M13) Paper guide home sensor (PS23) SD control board (SDCB)
C-1112SD: Staple guide motor (M14) drive abnormality.
- While in the home position return operation, the staple guide home sensor (PS26) does not turn ON within a specified period of time after M14 turns ON.
- When starting a retraction operation, PS26 does not turn OFF within a specified period of time after M14 turns ON.
Staple guide motor (M14) Staple guide home sensor (PS26) SD control board (SDCB)
C-1113SD: Exit open/close motor (M9) drive abnormality.
- When starting a pressure contact operation, the saddle exit home sensor (PS18) does not turn ON within a specified period of time after M9 turns ON.
- When starting a separation operation, PS18 does not turn OFF within a specified period of time after M9 turns ON.
Exit open/close motor (M9) Saddle exit home sensor (PS18) SD control board (SDCB)
C-1114SD: Folding motor (M10) drive abnormality.
- The folding roller home sensor (PS22) does not turn ON within a specified period of time after M10 turns ON.
Folding motor (M10) Folding roller home sensor (PS22) SD control board (SDCB)
C-1115SD: Conveyance motor (M8) drive abnormality.
- Within a specified period of time after M8 turns ON, the ON of a motor lock signal is detected for a prescribed period of time in succession.
- A specified period of time after M8 turns OFF, the OFF of a motor lock signal is detected for a prescribed period of time in succession.
Conveyance motor (M8) SD control board (SDCB)
C-1116FS-510: Exit roller release motor (M6) drive abnormality.
- When the shutter is closed, the shutter home sensor (PS16) does not turn ON within a specified period of time after M6 turns ON.
- When the shutter is open, PS16 does not turn OFF within a specified period of time after M6 turns ON.
Exit roller release motor (M6) Shutter home sensor (PS16) FS control board (FSCB)
C-1117FS-510: Alignment motor /Fr (M5) drive abnormality.
- While in the home position search, the alignment home sensor /Fr (PS7) does not turn ON within a specified period of time after M5 turns ON.
- While in the home position search, PS7 does not turn OFF within a specified period of time after M5 turns ON.
Alignment motor /Fr (M5) Alignment home sensor /Fr (PS7) FS control board (FSCB)
C-1118FS-510: Exit paddle solenoid (SD2) drive abnormality.
- While in the paddle evacuation, the exit paddle home sensor (PS11) does not turn ON within a specified period of time after SD2 turns ON.
- While in the paper hold-down operation, PS11 does not turn OFF within a specified period of time after SD turns ON.
Exit paddle solenoid (SD2) Exit paddle home sensor (PS11) FS control board (FSCB)
C-1119FS-511: Punch motor (M11) drive abnormality.
- The punch encoder sensor (PS15) does not turn OFF within a specified period of time after M11 turns ON.
Punch motor (M11) FS control board (FSCB)
C-1120FS-511: Hole punch selector motor (M14) drive abnormality (inch system only)
- When starting the punch 2- hole position switch drive, the hole punch position switch (SW4) is not turned ON in the specified period of time after the M14 is turned ON.
- When starting the punch 3- hole position switch drive, the SW4 is not turned OFF in the specified period of time after the M14 is turned ON.
FS control board (FSCB) Hole punch selector motor (M14)
C-1121PU: Punch motor (M1) drive abnormality.
- The punch position sensors /1 (PS2) and /2 (PS3) do not turn OFF within a specified period of time after M1 turns ON.
Punch motor (M1) Punch position sensor /1 (PS2) Punch position sensor /2 (PS3) FS control board (FSCB)
C-2001Image process communication abnormality
- Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB) While in the stand-by, a process Ready signal cannot be detected for a specified period of time.
Overall control board (OACB) Printer control board (PRCB)
C-2201Developing motor (M3) speed abnormality.
- While M3 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Developing motor (M3) Printer control board (PRCB)
C-2202Drum motor (M1) speed abnormality.
- While M1 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Drum motor (M1) Printer control board (PRCB)
C-2301Drum cooling fan (FM4) abnormality.
- While FM4 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Drum cooling fan (FM4) Printer control board (PRCB)
C-2302Developing suction fan motor (FM6) abnormality.
- While FM6 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Developing suction fan motor (FM6) Printer control board (PRCB)
C-2303Developing cooling fan (FM7) abnormality.
- While FM7 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Developing cooling fan (FM7) Printer control board (PRCB)
C-2401High machine inside temperature abnormality.
- When the temperature around the drum is above 58 °C
TCR sensor (TCRS) Printer control board (PRCB)
C-2402Erase lamp (EL) connector slip-off abnormality.
- When EL turns ON before starting an initial charging, EL abnormality has been detected 15 times in succession at prescribed intervals after a specified period of time.
Erase lamp (EL) Printer control board (PRCB)
C-2403Toner bottle phase detection abnormality.
- While in the power switch (SW2) ON, the toner bottle position sensor (PS28) does not turn ON within a specified period of time after the toner bottle motor (M10) turns ON.
Toner bottle motor (M10) Toner bottle position sensor (PS28) Printer control board (PRCB)
C-2701Charging abnormality.
- An error signal is detected 5 times in succession at prescribed intervals.
Charging corona High voltage unit (HV) Printer control board (PRCB)(FS
C-2702Transfer lightning abnormality.
- There occurs a phenomenon 5 times in a job, in which an error signal is detected 3 times in succession at prescribed intervals.
Transfer/separation charger High voltage unit (HV) Printer control board (PRCB)
C-2703Separation lightning abnormality.
- There occurs a phenomenon 5 times in a job, in which an error signal is detected 5 times in succession at prescribed intervals.
Transfer/separation charger High voltage unit (HV) Printer control board (PRCB)
C-2801TCR output abnormality.
- When the TCR output is in excess of 3.0 V.
TCR sensor (TCRS) Printer control board (PRCB)
C-2802TCR output abnormality.
- When the TCR sensor (TCRS) maximum output is 1.0 V or less.
TCR sensor (TCRS) Printer control board (PRCB)
C-2803TCR output abnormality.
- When the output ripple voltage of the TCR sensor (TCRS) is less than 0.5 V.
TCR sensor (TCRS) Printer control board (PRCB)
C-2804Toner density abnormality.
- When the L detection output is in excess of 2.6 V before the toner remaining sensor (PZS) detects a no toner condition, toner density does not recover even when toner is automatically supplied.
Toner remaining sensor (PZS) TCR sensor (TCRS) Printer control board (PRCB)
C-3201Fusing motor (M11) speed abnormality.
- When M11 is ON, an EM error signal is detected 30 times in succession within a specified period of time.
Fusing motor (M11) Printer control board (PRCB)
C-3301Fusing cooling fan /Fr (FM2) abnormality.
- When FM2 is ON, an EM error signal is detected 3 times in succession within a specified period of time.
Fusing cooling fan /Fr (FM2) Printer control board (PRCB)
C-3302Fusing cooling fan /Rr (FM8) abnormality.
- When FM8 is ON, an EM error signal is detected 3 times in succession within a specified period of time.
Fusing cooling fan /Rr (FM8) Printer control board (PRCB)
C-3501Fusing main sensor high temperature abnormality.
- The thermistor /1 (TH1) detects a temperature higher than 236 °C for more than a specified period of time.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3502Fusing sub sensor high temperature abnormality.
- The thermistor /2 (TH2) detects a temperature higher than 236 °C for more than a specified period of time.
Thermistor /2 (TH2) Printer control board (PRCB)
C-3801Fusing main sensor low temperature abnormality.
- While in the idle or in the low power mode, the fusing heater lamp /1 (L2) turns on for more than 12 seconds in succession.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3802Fusing main sensor low temperature abnormality.
- While in other than the warm-up, the thermistor /1 (TH1) detects a temperature lower than 130 °C for more than 10 seconds.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3803Fusing main sensor low temperature abnormality.
- The detection temperature of the thermistor /1 (TH1) does not get to the prescribed temperature within a specified period of time after it starts the warm-up.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3804Fusing sub sensor low temperature abnormality.
- While in the idle, the fusing heater lamp /2 (L3) turns on for more than 12 seconds in succession.
Thermistor /2 (TH2) Printer control board (PRCB)
C-3805Fusing sub sensor low temperature abnormality.
- While in other than the warm-up, the thermistor /2 (TH2) detects a temperature lower than 130 °C for more than 10 seconds.
Thermistor /2 (TH2) Printer control board (PRCB)
C-3806Fusing sub sensor low temperature abnormality.
- The detection temperature of the thermistor /2 (TH2) does not get to the prescribed temperature within a specified period of time after it starts the warm-up.
Thermistor /2 (TH2) Printer control board (PRCB)
C-3807Fusing main sensor high temperature abnormality (sub CPU detection)
- In the sub CPU, the thermistor /1 (TH1) detects a temperature higher than 236 °C for more than a specified period of time.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3808Fusing sub sensor high temperature abnormality (sub CPU detection)
- In the sub CPU, the thermistor /2 (TH2) detects a temperature higher than 236 °C for more than a specified period of time.
Thermistor /2 (TH2) Printer control board (PRCB)
C-3901Inferior contact of the thermistor /1 (TH1)
- While in the warm-up condition, when the thermistor /2 (TH2) detection temperature gets to the Ready temperature before the TH1 detection temperature, the TH1 detection temperature does not get to the Ready temperature a specified period of time after the TH2 detection temperature got to the Ready temperature.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3902Inferior contact of the thermistor /2 (TH2)
- While in the warm-up condition, when the thermistor /1 (TH1) detection temperature gets to the Ready temperature before the TH2 detection temperature, the TH2 detection temperature does not get to the Ready temperature a specified period of time after the TH1 detection temperature got to the Ready temperature
Thermistor /2 (TH2) Printer control board (PRCB)
C-3903Thermistor /1 (TH1) open abnormality (sub CPU detection)
- In the sub CPU, the TH1 detection temperature detects a temperature between -8 and 20 °C for more than a specified period of time.
Thermistor /1 (TH1) Printer control board (PRCB)
C-3904Thermistor /2 (TH2) open abnormality (sub CPU detection)
- In the sub CPU, the TH2 detection temperature detects a temperature between -8 and 20 °C for more than a specified period of time.
Thermistor /2 (TH2) Printer control board (PRCB)
C-4001Index board (INDEXB) contact abnormality.Index board (INDEXB) Overall control board (OACB)
C-4101Polygon motor (M5) speed abnormality.
- When M5 is ON, an error signal is detected 3 times in succession within a specified period of time.
Polygon motor (M5) Printer control board (PRCB)
C-4401Laser drive board (LDB) abnormality.
- When an overcurrent flows for laser output.
Laser drive board (LDB) Overall control board (OACB)
C-4701Laser index abnormality.
- When the cycle of the index is different from an expected value.
Index board (INDEXB) Overall control board (OACB)
C-5001Main body control board communication abnormality 1
- Communication abnormality between the overall control board (OACB) and the scanner drive board (SDB).
Overall control board (OACB) Scanner drive board (SDB)
C-5002Main body control board communication abnormality 2
- Communication abnormality, incoming command abnormality, platen operation sequence abnormality to the sub CPU in the overall control board (OACB).
Printer control board (PRCB)
C-5003Sub CPU A/D conversion abnormality.
- There is no response 2 times in succession to the A/D conversion request of the overall control board (OACB).
Printer control board (PRCB)
C-5301Exhaust fan /Fr (FM3) conversion abnormality.
- When FM3 is ON, an error signal is detected 5 times in succession within a specified period of time.
Exhaust fan /Fr (FM3) Printer control board (PRCB)
C-5302Exhaust fan /Rr (FM9) conversion abnormality.
- When FM9 is ON, an error signal is detected 5 times in succession within a specified period of time.
Exhaust fan /Rr (FM9) Printer control board (PRCB)
C-5303Power supply cooling fan (FM1) conversion abnormality.
- When FM1 is ON, an error signal is detected 5 times in succession within a specified period of time.
Power supply cooling fan (FM1) Printer control board (PRCB)
C-5401OS error
- There occurs an OS error with the engine control section in the printer control board (PRCB).
Printer control board (PRCB)
C-5402System control communication abnormality
- Time out for tuning off the power switch (SW2)
Overall control board (OACB) Printer control board (PRCB)
C-6001Image process communication abnormality
- CCD board (CCDB) connection abnormality.
CCD board (CCDB) Overall control board (OACB)
C-6002Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB). While in the stand-by, a scanner Ready signal cannot be detected for a specified period of time.Overall control board (OACB) Printer control board (PRCB)
C-6003Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB). Time out for the notice time of the platen original size.Overall control board (OACB) Printer control board (PRCB)
C-6101While in the exposure unit initial search, the scanner home sensor (PS30) does not turn on within a specified period of time. And also, while in the return scan, PS30 does not turn on within a specified period of time.Scanner motor (M2) Scanner home sensor (PS30) Printer control board (PRCB)
C-6201Exposure lamp (L1) abnormality.
- A specified period of time after L1 turns on, an L1 abnormality signal is detected in succession for a specified period of time.
Exposure lamp (L1) L1 inverter (L1 INVVB) Printer control board (PRCB)
C-6701AOC abnormality.
- AOC counter overflow
CCD board (CCDB) Exposure lamp (L1) L1 inverter (L1 INVVB) Scanner motor (M2) Overall control board (OACB)
C-6702AGC abnormality.
- AGC counter overflow
CCD board (CCDB) Exposure lamp (L1) L1 inverter (L1 INVVB) Scanner motor (M2) Overall control board (OACB)
C-8001DF control board (DFCB) communication abnormality.
- Communication abnormality between the printer control board (PRCB) and DFCB.
DF control board (DFCB) Printer control board (PRCB)
C-8301Cooling fan (FM3) abnormality.Cooling fan (FM3) DF control board (DFCB)

CODIGOS DE FALLA BIZHUB 200, 250, 350

CodeDescriptionRemedy
C0001LCT Communication Failure
- Due to a software malfunction, etc., the time on the watchdog timer has run out and a reset is performed.
C0202Tray 1 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0204Tray 2 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0206Tray 3 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0208Tray 4 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
1 Check the motor and sensor connectors for proper connection, and correct as necessary. 2 Check the connector of each motor for proper drive coupling, and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I/O check. 5 PC12 I/O check. 6 PC114-PF I/O check. 7 PC123-PF I/O check. 8 M7 operation check. 9 M8 operation check. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.
C0209LCT Elevator Motor Failure
- The Elevator Motor Pulse Sensor (PC10-LCT) cannot detect both edges of H/L even after the set period of time has elapsed while the Elevator Motor (M5-LCT) is turning backward/forward (raise/lower).
C0211Bypass Lifting Motion Failure
- The Bypass Lift Sensor (PC29) is not blocked or unblocked even after the set period of time has elapsed after the Bypass Pick-Up Solenoid (SL3) is energized after the manual feed paper take-up operation has begun.
1 Check the SL3 connector for proper connection and correct as necessary. 2 Check cam position.. 3 PC29 I/O check PWB-A. 4 SL3 operation check. 5 Change PWB-A.
C0212LCT Ejection Failure
- See PC-407 sevice manual
C0213LCT Shift Gate Malfunction
- See PC-407 sevice manual
C0214LCT Shifting Failure
- See PC-407 sevice manual
C0215LCT Shift Motor Malfunction
- See PC-407 sevice manual
C0701Manual Paper Size Detection Adjustment Failure
- The control value of the Manual Paper Size Detection Unit does not fall within the specified range when an adjustment is made of manual paper size detection.
1 Check the VR1 connector for proper connection and correct as necessary. 2 Readjust the VR1. 3 Replace VR1. 4 Change PWB-A.
C1080Exit Option Communication Failure
- The connection status of a finishing option is changed after the copier has been turned on.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the PWB-A FN and the PWB-A for proper connection, and correct as necessary. 3 Change PWB-A FN. 4 Change PWB-A.
C1183Elevator Motor Ascent/Descent Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C1190Aligning Plate 1 Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
CodeDescriptionRemedy
C1191Aligning Plate 2 Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C11A0Paper-Lifter Drive Failure
C11A1Exit Roller Pressure/Retraction Failure
- See FS-530/ PU-501/ OT-602 service manual.
C11A2Saddle Exit Roller Pressure/ Retraction Failure
-See SD-507 service manual.
C11A3Shutter Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11A4Saddle Exit Motor Failure
- See SD-507 service manual.
C11A5Saddle In & Out Guide Motor Failure
- - See SD-507 service manual.
C11A6Saddle Layable Guide Motor Drive Failure
- See SD-507 service manual.
C11B0Staple Unit CD Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11B2Staple Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11B5Saddle Staple 1 Drive Failure
- See SD-507 service manual.
C11B6Saddle Staple 2 Drive Failure
- See SD-507 service manual.
C11C0Punch Cam Motor Unit Failure
- See FS-530/PU-501/OT-602 service manual.
C11D0Crease Motor Drive Failure
- See SD-507 service manual.
C2211IU Motor Failure
- The IU Motor Lock signal remains set to H for a set period of time while the IU Motor is turning.
- The IU Motor Lock signal remains set to L for a set period of time while the IU Motor remains stopped.
1 Check the M2 connector for proper connection and correct as necessary. 2 Check the M2 for proper drive coupling, and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M2 operation check PWB-A PJ28A-11 (REM) M-4 5 Change PWB-A. 6 Change PU1.
351Toner Suction Fan Motor Failure
- The Toner Suction Fan Motor Lock signal remains set to H for a set period of time while the Toner Suction Fan Motor is turning.
- The Toner Suction Fan Motor Lock signal remains set to L for a set period of time while the Toner Suction Fan Motor remains stopped.
1 Check the M11 connector for proper connection and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M11 operation check PWB-A PJ5A-13 (REM) D-14 5 Change PWB-A. 6 Change PU1.
C2431IU Fuse Blowing Failure
- The fuse is not blown even after the lapse of a predetermined period of time.
1 Check the UN2 connector for proper connection and correct as necessary. 2 Remove the Developing Unit from the IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.
C2557ATDC Sensor Failure
- The scanning value of the ATDC Sensor is less than 7 % while the IU Motor is turning.
- The scanning value of the ATDC Sensor is more than 19 % while the IU Motor is turning.
1 Check the UN2 connector for proper connection and correct as necessary. 2 Remove the Developing Unit from the IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.
C255CATDC Adjustment Failure
- The adjustment of the ATDC control voltage could not be completed in the set period of time when function F8 is run.
- The ATDC control voltage was not within the range of 5.39 V to 8.15 V when function F8 is run.
1 Check the UN2 connector for proper connection and correct as necessary. 2 Remove the Developing Unit from the IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.
C2654EEPROM Failure
- An EEPROM where no initial data is written is detected
1 Disconnect and then connect the power cord. Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the EEPROM on the Mechanical Control Board for proper connection, and correct as necessary. 3 Change PWB-A. 4 Change EEPROM.
C2702Abnormal Image Transfer Voltage
- The image transfer voltage exceeds 100 V for the set period of time while the IU Motor remains stopped.
1 Check the installation of the Transfer Roller. 2 Change HV1
C3451Fusing Warm-Up Failure (Main)
- The Fusing Roller Thermistor does not detect the required temperature within 30 sec. after a warmup cycle has begun; therefore, the copier does not complete the warm-up cycle.
- The temperature of the Fusing Rollers does not reach the required level even after the set period of time has elapsed during a warm-up cycle.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3452Fusing Warm-Up Failure (Sub)
- The Fusing Roller Sub Thermistor does not detect the required temperature within 30 sec. after a warm-up cycle has begun; therefore, the copier does not complete the warm-up cycle.
- The temperature of the Fusing Rollers does not reach the required level even after the set period of time has elapsed during a warm-up cycle.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3751High Fuser Temperature Failure (Main)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature above 240 °C when the Main Power Switch is set to ON.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3752High Fuser Temperature Failure (Sub)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature above 240 °C when the Main Power Switch is set to ON.
1 Check that the H1 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the H2 comes on when the Main Power Switch is set to ON, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3851Low Fuser Temperature Failure (Main)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during standby.
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during printing.
1 Check that the H1 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 2 Check that the H2 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C3852Low Fuser Temperature Failure (Sub)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during standby.
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 °C during printing.
1 Check that the H1 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 2 Check that the H2 comes on when the Right-Side Door is opened, then closed, and correct or replace as necessary. 3 Check the installation of the TH1 and the TH2, and correct or clean as necessary. 4 Check the operation of the TH1. Remove CN80 (4P), and then check that the resistance across CN80-2 and -3 on the Thermistor is infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check that the resistance across CN81-2 and -3 on the Thermistor is infinity. 6 Check the continuity of the H1. Correct or replace as necessary. 7 Check the continuity of the H2. Correct or replace as necessary. 8 Change PU1. 9 Change PWB-A.
C4001Main body Communication Failure
Communications with the Mechanical Control Board and the MFBS Board/MFBS2 Board fail.
1 Check the MFBS/MFBS2 connector for proper connection, and correct as necessary. 2 Check the PWB-A connector for proper connection, and correct as necessary. 3 Check the flat cable between MFBS/MFBS2 and PWB-A for proper connection, and correct as necessary. 4 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 5 Change MFBS/MFBS2. 6 Change PWB-A.
C4002HSYNC Detection Failure
- No SOS falling edges are detected within the set period of time after laser emission began while the Polygon Motor is turning.
- No SOS falling edges are detected while VIA remains ON.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the PH and the PWB-A connectors for proper connection, and correct as necessary. 3 Change PH. 4 Change PWB-A.
C4101Polygon Motor Failure
- The Polygon Motor Lock signal could not be detected within the set period of time after the Polygon Motor is energized. (Faulty start detection)
- No First Lock signals are detected during the 1- second period that starts 1 second after a First Lock signal. (Faulty lock signal detection)
- The Polygon Motor Lock signal could not be detected after the set period of time has elapsed while the Polygon Motor is turning. (Out-of-timing lock detection)
- The Polygon Motor Lock signal is set to ON for longer than the set period of time while the Polygon Motor remains stopped. (Abnormal lock detection)
1 Check the PH connector for proper connection, and correct as necessary. 2 Change PH. 3 Change PWB-A.
C4721Main Body G/A Communication Failure
- Communications with the gate array for expansion I/O (the IC mounted on the Mechanical Control Board) fail.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check each control board and the PWB-A for proper connection, and correct as necessary. 3 Change PWB-A.
C5102Main Motor Failure
- The Transport Motor Lock signal remains set to H for a set period of time while the Transport Motor is turning.
1 Check the M1 connector for proper connection, and correct as necessary. 2 Check the M1 for proper drive coupling, and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M1 operation check PWB-A PJ28A-4 (REM) M-4 5 Change PWB-A. 6 Change PU1.
C5351Power Supply Cooling Fan Motor Failure
- The Power Supply Cooling Fan Motor Lock signal remains set to H for a set period of time while the Power Supply Cooling Fan Motor is turning.
- The Power Supply Cooling Fan Motor Lock signal remains set to L for a set period of time while the Power Supply Cooling Fan Motor remains stopped.
1 Check the M4 connectors for proper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M4 operation check PWB-A PJ33A-1 (REM) D-5 4 Change PU1.
C5352Cooling Fan Motor Failure
- The Cooling Fan Motor Lock signal remains set to H for a set period of time while the Cooling Fan Motor is turning.
- The Cooling Fan Motor Lock signal remains set to L for a set period of time while the Cooling Fan Motor remains stopped
1 Check the M5 connectors for proper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M5 operation check. 4 Change PWB-A.
C5353IU Cooling Fan Motor Failure
- The IU Cooling Fan Motor Lock signal remains set to H for a set period of time while the IU Cooling Fan Motor is turning.
- The IU Cooling Fan Motor Lock signal remains set to L for a set period of time while the IU Cooling Fan Motor remains stopped.
1 Check the M6 connectors for proper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M6 operation check. 4 Change PWB-A.
C7001Engine connection error
- The system fails in checking initial engine connection when the Power Switch is turned ON.
- The system succeeded in checking initial connection when the Power Switch was turned ON; then it fails in rechecking initial connection through the execution of a software reset when a communications error occurs during operation.
1 Check the connection between Mechanical Control Board and BCRS Board. 2 Reset the malfunction and turn OFF and ON the Power Switch. 3 Change BCRS. 4 Change PWB-A.
C8301ADF Fan Motor Failure
- See DF-620 service manual.
C9701ADF Document Size Failure Adjustment
- See DF-620 service manual.
CA052MIO Device Failure
- The MIO device does not operate properly
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check the BCRS connectors for proper connection, and correct as necessary. 3 Change BCRS.
CC153Flash ROM Failure
- The Flash ROM data was determined to be faulty when the unit was turned on.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 The firmware data is overwritten. 3 Change PWB-A.
CC155Exit Option Flash ROM Failure
- See FS-530/PU-501/OT-602 service manual.
CD004HDD error
- When error occurs during deletion of HDD data.
1 Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch. 2 Check theHard Disk connector for proper connection and correct as necessary. 3 Reinstall the Hard Disk. 4 Change Hard Disk. 5 Change MFBS/MFBS2.